I have a multiple component home theater system with a big screen TV, two Digital Video Recorders, surround sound with multiple speakers etc. in my living room. It has all the bell and whistles even a wireless connection from my computer to the system. Recently, my connection from my home network to my entertainment center failed. It started to say “network not found” I called Patriot and Mike determined that the network cable was defective. He removed the defective 50 foot network cable which ran through a crawl space from one end of the home to the other under to home and installed a new one. Now I have all my movies again. Oh yeah he also fixed a problem with my WiDi receiver. Thanks Mike!